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Services

 for my Policies & Promises

         Setup/Repair/Customise

                setup email, dialup, broadband, WiFi

                Skype

                customization (wallpaper, icon sizes, start menu etc)

                email/internet settings

                broadband issues

                digital Devices (camera, iPad, tablet, webcam, smartphone, printer, input device, mouse)

                disconnect, Deliver for repair, & Reconnect

                Data Transfer from PC to PC (on later model computers/USB ports required)

                burn data to CD/DVD

                software installation

                and many more

   Sometimes I can fix things over the phone but often I don’t get enough information to understand the

        problem. It may look like a problem with your email but in fact be an issue with your internet connection.

          It really helps to know what operating system you’re using, what program you’re using, and an error
        number if possible but most importantly that you tell me EXACTLY what happens when the error or
        problem occurs. It would really help if you could Printscreen the error. See here for how to do this.

        My questions may not make much sense to you, but correct and concise answers will help diagnose your
        problem and if you follow my instructions (precisely!) I may be able to get you up and running without
        you needing to pay for a callout.

      Tutoring

          Windows 95, 98, ME, XP, Vista, Windows 7, Windows 8, Android, Apple iOS, Google Play (Android Market)

        Microsoft Office 2003, 2007 & 2010- Word, Excel, Powerpoint, Frontpage, Outlook, Publisher

        Microsoft Works

        Email - Outlook Express/Thunderbird/Opera/Windows Mail/Windows Live Mail/Gmail

        Internet Browsers - Internet Explorer/Mozilla Firefox/Google Chrome/Avant Browser

        Antivirus/Antispyware

        Pre-purchase advice for Desktop PC or Laptop

        Trademe

        Surfing the ‘net’ (e.g. how to get onto the internet and look at websites)

        How to email (including sending attachments, add sound & pictures)

        How to ‘rip’ a CD (i.e. put music onto your computer)

        How to burn a CD/DVD

        How to Backup

        How to scan a document or photo on a multifunction printer

        Webmail

        File/folder organization

        File associations

        and many more

        I also type at 80 words per minute (yep, that IS fast!)

        Peripherals

        ALSO IPADS, TABLETS & SMARTPHONES

        Wireless modems

        Digital Cameras

        Video & Camcorders

        Printers

        Multifunction & Photo Printers

        Digital Drawing Tablet

        UPS

        Scanners

        Pendrives/USBDrives

        MP3 Players

        Digital Capture Tablet

        Hard Drive Enclosures

        Memory Cards (MMC, SD, Multimedia, XP, Memory Stick Pro)

        External Storage Drives

        External Capture Box

        Cordless Headphones

        USB Mouse

             The Net Ten Commandments - 3.) Thou shalt not forget to update thy Antivirus. nor shalt
             thou begin a scan without checking for updates

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